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Open
Source Application Support We support many open source software and we will go the extra mile to help you install, configure and maintain open source scripts and applications. Examples include; osCommerce, PerlDesk, PHP-Nuke, phpBB2 etc. |
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Live
Chat Support We are available when you need us. Speak with a live human technical support representative during the day. We understand technical issues can require real-time explanations and we are here to help you. We don't require everything to be written up in a ticket. |
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24/7
Email/Ticket Support Email support is always available via our support ticketing system when you need it. From high priority support issues answered in minutes to miscellaneous low priority enquiries. We are always available to you 24 hours a day. |
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Custom
Apache Modules Need to add new modules to Apache? Need an Apache module customized to meet the requirements of your applications? We can add new Apache modules and customize the existing ones as needed for any of your applications you have running. |
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Hardware
Maintenance We support and maintain all hardware on your server and resolve any hardware failures or "trouble" in a timely fashion. |
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Software
Patches and Updates We'll make sure all the software on your server is properly updated and maintained with the latest security patches and bug fixes if requested. |
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User
Friendly Control Panels Even though we provide server management for all clients, we also give you access to several user friendly web based control panels; CPanel.net & Web Host Manager, Direct Admin and Plesk that allows you to perform basic server maintenance and administration functions on your own. |