CUSTOMER SUPPORT

     We strive to offer the best customer support available to you. Our "15 minutes or less" customer support is something we take great pride in. (No, this is not simply an autoresponder!) By reassuring our customers of a timely response, you can relax about having your support issue resolved. We also strive for a 5 hour resolution guarantee. Should you have a problem with your account, we will attend to it and have your customer support issue resolved within 5 hours.

     Please note, our response guarantees do not cover web design, billing and other "non hosting" issues. However, those questions will of course be attended to in a timely manner.

     Hosting and Design.com's support team are technically qualified and highly experienced engineers. Hosting And Design provides quality technical support 24 hours a day, 7 days a week to all our customers around the world.