strive to offer the best customer support available to you.
Our "15 minutes or less" customer support is something
we take great pride in. (No, this is not simply an
autoresponder!) By reassuring our customers of a
timely response, you can relax about having your support issue
resolved. We also strive for a 5 hour resolution guarantee.
Should you have a problem with your account, we will attend to
it and have your
customer support issue resolved within 5 hours.
Please note, our response guarantees do not cover web design,
billing and other "non hosting" issues. However, those questions will of course be attended to
in a timely manner.
Hosting and Design.com's support team are technically qualified and
Hosting And Design
24 hours a day, 7 days a week to all our
customers around the world.