Hosting and Designs & goMobi - Bringing your website and business to the mobile internet.

General Overview and ROI

  • What is goMobi?

    goMobi is a service that makes your business easily available to mobile users with a fast and easy mobile website. Millions of people are now using their mobile phones to surf the Internet and look for information and services. goMobi ensures customers can easily find your business anywhere, anytime. Thanks to its intuitive and easy-to-use interface, customers get immediate access on their mobile phone to all the key information about your business and are able to contact you with just one click or touch.
  • Why is the mobile web important?

    There are 4 billion mobile phones in active use worldwide: 4 times more than PCs. In 2009, mobile web usage increased 148% globally (Source: Quantcast) and the numbers continue to rise. In fact, by the end of 2013, customers using the mobile web are projected to grow to 1 billion. Your customers are already looking for you on their mobile phones. This is a huge opportunity for your business you don’t want to miss. If your business is not on the mobile web, your customers won’t be able to find you!
  • Will this replace my desktop site, or be in addition to my desktop site?

    A goMobi mobile site extends the reach of your business to the mobile Web, allowing you to provide your mobile visitors a fast and easy way to learn about your business and contact you with one click. While your existing web site is aimed at giving a full and comprehensive picture of your business, a goMobi mobile site allows you to deliver immediate access to what matters most when on the go. 
  • What are the benefits to my customers?

    Studies show that visitors who access a full web site on their mobile phones complain about how much time and data is required to load the site and how hard it is to find the information they need. Most of these customers abandon such sites quickly out of frustration and are unlikely to return and, worse yet, look for a competitor with a more mobile-friendly site.

    A goMobi site resolves these problems and satisfies your mobile visitors by giving them quick and easy access to the key information about your business. A goMobi site is designed with the mobile user in mind. You save them time and money, and you easily convert them into happy, paying customers.

  • How does goMobi help to increase a site’s visibility in mobile search engines?

    The goMobi site is built using good practice recommendations, as outlined in Google’s Search Engine Optimisation Guide, which includes creation of a sitemap, well defined page titles and descriptions, optimized site structure for navigation, good URL structure, optimized robots.txt, and site submission to directories.

    In addition, you can provide keywords for your business, which are used to assist search engines to rank the site’s relevance to an end user’s search request. Links to social network sites will also assist in this process.
  • How is my goMobi mobile site built?

    When you sign up for goMobi, you get access to the user friendly goMobi Setup Assistant which puts you in charge of your site’s look and content. With the Setup Assistant your site can be built in minutes and changed whenever you wish. Another great feature of your goMobi site is that some of the content from your full site will already be populated for you on your goMobi site, such as your telephone number, address and logo.
  • How much time will I need to set up my goMobi site?

    Your goMobi site can be set up in minutes with the simple and easy to use Setup Assistant. Even before your first use of the Setup Assistant, goMobi is at work to make the process fast and easy. goMobi offers a unique feature, with its underlying technology, allowing the pre-populating some of your content such as your telephone number for ‘Call Us’. Making any changes to pre-selected content is very easy. The Setup Assistant is highly intuitive and will guide you through each feature you want to include.

On using the .mobi domain
  • Does goMobi require a .mobi domain name?

    goMobi does not require a .mobi domain name. However, Hosting And Designs L.L.C. recommends a .mobi domain for a mobile website, to communicate to the end user that the site is mobile friendly, and to assist search engines to recognize it as a mobile site.
  • Can goMobi be used with a third level domain?

  • I already own a .mobi domain name, can I use it instead of getting another one with goMobi?

    Yes. Your Registrar can easily help you point your .mobi domain to your goMobi site.
  • If I change the source site to a different site, how quickly is this reflected on the .mobi site?

    The source site content is only used to populate the site the first time. Therefore changing the source site to a different site will have no effect, since the user would have confirmed their settings via the goMobi Setup Assistant. If they have not confirmed their settings, then content from the new source site will be available in minutes.
  • Can I delete the domain name but keep goMobi?

    Yes you can, provided you remember to specify another domain for your goMobi site to keep it reachable.
  • Do I have to renew goMobi at the same time as the domain?

    No, they do not have to be renewed together, but for the goMobi service to be reachable, a domain has to be current.

Technical issues

  • How soon is a goMobi site live after the service is activated?

    Your goMobi site should be open for business from the moment you click the “Get Started” button in the Setup Assistant. Depending on the domain you are using, there might be a certain delay as a result of how quickly the nameservers´ information propagates on the Internet.
  • What browsers, phone types and cellular services are supported?

    dotMobi’s DeviceAtlas is the most comprehensive and advanced database of mobile phones types and services in the market. goMobi leverages this technology to adapt itself dynamically to the specific phone in the hand of your visitor. From high-end touch-screen devices to lower-end phones, goMobi guarantees the best possible mobile experience to all your mobile customers.
  • How many users can the goMobi site handle?

    goMobi leverages one of the most advanced technologies to ensure scalability and fast response even in the moments of highest pressure. However, a Fair Use Policy applies, which limits traffic to your goMobi site at 2,000 page views per day.
  • How much content can the mobile site hold/support?

    There is no technical limitation to the amount of content that can be put on the site. However, since the site is for mobile consumption, it is recommended to limit content to only that which is of value to the mobile user.
  • Where is it hosted? 

    The goMobi service includes hosting of the goMobi site. The business’s desktop website is unaffected by the use of a goMobi site.


Service issues

  • Can I transfer my goMobi to a different registrar?

    It is not possible to transfer the goMobi service from Hosting And Designs L.L.C. at this time. It is necessary to create a new goMobi subscription with the receiving registrar.
  • If I am not happy with the goMobi service provided by my registrar. Is there a complaint escalation process?

    Your relationship is with Hosting And Designs L.L.C. from whom you have purchased the service; dotMobi cannot directly assist customers of the service.



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Hosting and Designs & goMobi - Bringing your website and business to the mobile internet.

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